RETURN POLICY

We want you to feel confident in your purchase.

Return Window

Returns may be requested within 14 days of delivery.

Eligibility Requirements

Items must be:

  • Unused

  • In original packaging

  • In resellable condition

  • Accompanied by proof of purchase

Customized or clearance items may not be eligible for return unless defective.

Non-Returnable Items

  • Assembled furniture

  • Items marked final sale

  • Products showing signs of use

Return Process

  1. Email service@thriveluxes.com with your order number

  2. Provide reason for return

  3. Await return authorization instructions

Unauthorized returns may not be accepted.

Refunds

Refunds are processed to the original payment method within 5–10 business days after inspection. Shipping costs are non-refundable unless the return is due to our error.